Business Office Directory

To pre-register by phone call (432) 640-1028

For questions about financial assistance, call (432) 640-1053 (Insert ECHDA Assistance document)

For questions about your bill call (432) 640-1000

During peak business hours you will be provided the option to leave a voicemail. Our goal is to return your call within 24 hours.

Tips when calling the Business Office

• If possible, have your account number or guarantor (the responsible party) number handy.

• If you don’t have a current statement on hand, we will need to identify you as the person on the account.

Due to HIPPA Privacy Laws, we cannot discuss a patient’s medical or financial information without the patient’s permission. Permission may be granted in writing or verbally.

Name

Position

Phone Number

Jennifer Ladouceur

Revenue Integrity Manager

640-1056

Margarita Villa

Divisional Secretary

640-2451

Sonia Martinez

Patient Access Manager

640-2382

Laura Lujan

Lead Cashier

640-2028

Amy Sanchez

Patient Access Supervisor

640-2062

Shelley Tijerina

Billing/Cashier Manager

640-2031

Janie Mayes

Collections Supervisor

640-2050

Millie Perez

Lead Collector

640-2007

Laura Gomez

Customer Service Supervisor

640-2014

Edia (Eddy) Garand

RCA Director

640-1050